FSP Senior Training and Compliance Partner

The FSP Senior Program Training and Compliance Partner is responsible for developing and implementing effective onboarding and training procedures for the assigned FSP programs and providing subject matter expertise for FSP and/or Client systems, processes, and SOPs.  May coordinate the full training logistics life cycle of a FSP training program and/or serve as consultant for specific training related matters. In addition, the FSP Senior Program Training and Compliance Partner supports Line Manager and Account Lead training and other high-level functional training initiatives.  They are responsible for liaising with internal departments and FSP account management teams to support process improvement initiatives and promote client and organizational satisfaction through training support.

FSP Training Team Support:

• Mentors new and junior training staff
• Contributes to and facilitates the implementation of team and organizational process improvement activities and high-impact initiatives
• Identifies program and/or staff training issues and areas of opportunity, and develops appropriate mitigation plans
• Identifies and facilitates solutions to complex problems

FSP and Client Training Delivery and Support:

• Coordinates and facilitates staff onboarding and orientation training activities
• Ensures timely and quality training support to client(s), including expected delivery to training metrics
• Partners with internal FSP account management teams and/or Client
• Subject Matter Experts (SMEs)/Training staff to assess program training needs and develop/implement appropriate training solutions
• Partners with fellow trainers, FSP Management, and staff to promote compliance with implementation/effective dates of relevant SOPs, process improvements/changes, and associated training for assigned programs
• Regularly assesses assigned program training needs/gaps and proactively develops appropriate mitigation measures (e.g., through training development, process improvement, etc.)
• Proficiently develops and delivers training related to FSP and/or Client
• SOPs, systems, processes, and process improvements to staff, as applicable
• Supports FSP-specific manager related training to FSP Line Managers and Account Leads

Business Operations Support:

• As appropriate, may represent FSP on teams or task forces related to the development and implementation of SOPs, processes, and associated training.
• Supports implementation of FSP Business Operations and FSP Training and Compliance initiatives to improve efficiency and quality
• Coordinates effective knowledge management concerning standards, processes, and training
• Supports effective documentation of training on standards and processes within the FSP and/or the Client program, as applicable
• Supports FSP processes through partnerships with other key functional areas, and may provide consultancy on training related matters

Knowledge and Experience:

• 4+ years of direct training development and implementation experience is required; biotechnical, pharmaceutical, or CRO experience preferred
• In-depth knowledge of adult learning principles and training methods required
• Comprehensive knowledge of the clinical development process, including an understanding of clinical trial management and an in-depth knowledge and understanding of the principles of GCP preferred
• Experience working remotely in a global team environment preferred

Education:

• Educated to a degree level (science, pharmacy or other health related discipline preferred) or relevant clinical or business equivalent.