If you were to introduce your job to a friend that does not know CRO, how would you introduce CRO to them?

CRO stands for Clinical or Contract Research Organization. In general, CRO is a specialized service provider to assist pharmaceutical, biotechnology, and medical device companies in conducting clinical trial or research.

Clinical research is a medical or healthcare study that involves human participants, and it is crucial for evaluating safety and effectiveness of medical interventions. Prior to the new treatments or therapies being push into the market, clinical trial is a mandatory process in order to gain the regulatory approval from Food and Drug Administration (FDA).

However, clinical trial is a complex and time-consuming process which requires a variety of procedures and involves many parties such as regulatory agencies, investigators, patients etc. Therefore, by partnering with CRO, it enables the pharmaceutical, biotechnology, and medical device companies to keep focusing on their expertise in research and development (R&D) area.

How would you introduce the job of Data Management team? Can you help to introduce how does Data Management team functions in the clinical research cycle?

There are three main phases in Data Management for clinical trials:

• Study start-up
• Conduct
• Close-out phases

During start-up phase, Data Management team is responsible for preparing data management plan as well as database design and development which will be used to collect data. When study is ongoing, we will perform data validation and data cleaning to ensure all data collected throughout the clinical trial is complete, correct and consistent. Lastly, the database lock, electronic archival, database transfer will be executed during the study close-out phase.

Data Management team will ensure all procedures and documentations during the three phases are adhered to the study protocol, eCRF completion guidelines (CCG) and regulatory requirements.

What do you think is the most attractive part of Parexel and CRO industry? 

Personally, the most attractive part of Parexel is the chance to participate in projects across multi-nations. Throughout the collaboration, we may discover different cultures and working styles for other countries. While being in CRO industry, we often collaborate with different departments, and we are able to learn about some knowledge from other departments as well. I feel grateful to have Parexel colleagues who are always happy to share their experience and knowledge.

Can you share the training provided at Parexel? 

The training provided at Parexel is comprehensive and well-designed for employees from all experience levels. The general company resource training helps new employees to acknowledge the organization background, policies, and regulations. Meanwhile, position- or project-specific training enables the employees to acquire the skills to perform the specific tasks by adhering to the standard operation procedures (SOPs). Apart from that, training also will be provided when there is any updates or amendments based on the previous training. Therefore, all employees could receive the latest information and all procedures are standardized within our organization.

Please share how you use Parexel benefit and what are the best part of it.

I think the best part of Parexel is the working flexibility as we could always work at our preferences, providing that we manage to complete the assignments within the timeline. We are also able to be out of office if there is any emergency case due to the working flexibility and sufficient backup from our teams.