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Manager quality matters at Parexel

Great managers don't just happen. We build them.

At Parexel, we invest in our "Managers Matter" program—providing monthly forums, on-demand resources, and new manager onboarding to ensure our leaders have everything they need to make their teams succeed.

We asked over 200 employees how their managers make them successful. These six consistent themes emerged:

Showing up

Supportive management that consistently shows up. Our managers are present, accessible and genuinely invested in their team's success. From day-one onboarding to multi-year partnerships, this supportive leadership creates the foundation for success in your role.

Investing in Growth

Professional development means more than training programs and certifications. Our managers create opportunities for skill-building and new experiences, believe in potential and provide hands-on support when challenges arise.

Clear Communication

Our employees shared that their managers make complexity simple, provide guidance that empowers, and create spaces where questions are welcomed and perspectives are valued. Our teams understand why their work matters and how it connects to larger goals.

Trust and empowerment

Our managers build an environment where team members feel valued, heard, and motivated to take ownership of their success. Trust to make decisions and take initiative, resources to execute effectively and support to innovate while staying focused on goals.

Recognition and feedback

Recognition and constructive feedback work hand in hand. Our employees shared that the most impactful managers are the ones who notice their contributions, acknowledge their progress, and challenge them to reach higher.

The whole person

Whether it's ensuring team members don't miss their kids' activities, providing tips to work more efficiently, or offering comprehensive support that goes beyond just task completion, our managers understand that professional success and personal well-being are interconnected.

Our Managers Matter Program

We don't just expect great management—we invest in it

At Parexel, we know that "Managers Matter." When managers are successful, our colleagues and our business are successful. This understanding fuels Parexel's investment in our comprehensive "Managers Matter" program.

Great management doesn't happen by accident. At Parexel, we've built a systematic approach to developing, supporting, and empowering our managers to lead effectively. Through our Managers Matter program, we provide managers with the touchpoints, resources, and training they need to support and lead their teams in the delivery of life-changing therapies to patients.

The "Managers Matter" program offers:

  • Monthly manager forums aligning with business-focused insights and best practices
  • On-demand resources tailored to your specific management needs
  • New manager onboarding program to set new managers up for success



Hear from some of our managers about their role and the value they add.

Alan, a smiling middle-aged man with glasses and short gray hair looks at the camera. He's wearing a light-colored shirt. Behind him is a lush green background with a willow tree.

Alan Cantrell

Director, Global Biometrics Oversight

"I support my team through weekly individual and team-level engagement. I discuss their challenges and encourage them to identify workable solutions to ensure quality delivery. During team meetings, we explore ways to support each other and share experiences."
Catia, A woman with long dark hair looks at the camera smiling. She's wearing a black top. The background is blurred but appears to be a bright, outdoor setting with greenery.

Catia Campos

Director, Clinical Operations

"I lead a team of line managers, coaching them to become more effective leaders to their direct reports. We support their career growth by leveraging the team members' strengths and actively seeking development opportunities, whether they advance within our group or elsewhere in the company. I'm committed to fostering their professional development and celebrating their successes."
Kris, a woman with short blonde hair looks at the camera. She's smiling at the camera, wearing a black coat with white trim. Behind her are bare trees on a bright and clear winter day.

Kris Weldon

Sr. Director, Project Management

"I take a balanced and personalized approach to coaching, using data and metrics to tailor my support to each individual's needs, their role, and project assignments. I guide problem-solving through questions, fostering independence. I view challenges as opportunities for growth, discussing setbacks to learn from them and providing feedback for continuous improvement."

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