Program Specialist - FSP
Primary Location: Argentina, Remote ID de la oferta R0000035517 Categoría Medical Communicationsobre este trabajo
Job Summary
An FSP Program Specialist proactively cooperates with the FSP Operations Leads, FSP General Managers, FSP Program Leads and FSP Functional Leads on program tasks and coordinates team activities in areas owned by the PS. Understands PS role impact on program success, particularly on the quality and timeliness of deliverables and acts accordingly. An FSP Program Specialist can be assigned to provide support for any Programs of as deemed necessary by their Line Manager.
Key Accountabilities
Program Management & Execution
Analyze program reporting to identify issues and risks; present findings to the program team
Maintain systems and tools applicable to the Program
Support program integration by coordinating various project management activities
Prepare for and attend program meetings; support tracking and follow-up of action items
Present topics related to own responsibilities to internal audiences
Financial Management
Partner with FSP Financial Analyst & Billers to review, finalize and approve Service Fee (SF) Invoices & Pass Through (PT) cost Invoices
Manage financial set-up for new accounts or contracts
Track and summarize Work Breakdown Structure (WBS)
Monitor expenses with PT costs/invoices
Manage Contract/WO Renewals and CIS
Provide client monthly reporting of budget accruals, FTEs, and/or hours by deliverable/task
Analytics & Reporting
Create and generate reports providing analytics for Line Managers up to Senior Leadership
Develop and manage weekly, monthly & quarterly reports
Respond quickly to ad-hoc data requests from key stakeholders
Analyze data and metrics to identify trends and improvement areas
Develop and maintain dashboards to track key performance indicators (KPIs)
Collect, analyze, and report Internal KPIs & program partnership KPIs
Develop standardized tools and methodologies to improve research, reporting, and analysis efficiency
Present key findings and actionable recommendations to internal stakeholders
Other Operational Support
Maintain Program Organizational Charts
Perform periodic reviews of documentation and inspection readiness
Required Competencies
Program Management – Basic to Proficient
Financial Management – Proficient
Analytical Mindset – Advanced
Quality Delivery – Advanced
Team-Oriented approach – Advanced
Ownership – Advanced
Communication – Proficient
Client-Focused approach – Proficient
Professionalism - Advanced
Microsoft applications and web-based system use - Proficient
Data analysis and visualization tools (Excel, Tableau, Power BI) – Proficient (to Strong Proficient)
Skills
Excellent interpersonal, verbal, and written communication skills
Strong analytical skills with ability to extract intelligence from large data sets
Advanced data manipulation and transformation skills
Attention to detail and quality of work
Client-focused approach to work
Flexible attitude toward work assignments and new learning
Ability to manage multiple tasks with enthusiasm
Problem-solving mindset with ability to resolve issues in complex situations
Ability to work independently and collaboratively in a fast-paced environment
Knowledge and Experience
Relevant experience in a program specialist or analyst type role
At least 2 years of experience working with data & analytics
Good understanding of how own role integrates with others in accomplishing program deliverables
Proven track record of developing creative solutions to complex problems
Education
Bachelor's degree or equivalent required
Advanced English level for non-native English speakers
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