Patient Concierge Associate
Primary Location: India, Remote ID de la oferta R0000043115 Categoría Medical Communication
sobre este trabajo
Patient Concierge Associate
The Patient Concierge Associate is an entry-level role at Parexel, supporting patient travel and reimbursement services for clinical trials. This role provides administrative and operational support, working with internal teams and study stakeholders to coordinate daily activities, maintain documentation, and ensure smooth project execution.
Key Responsibilities
Monitor and manage shared mailbox; route requests to appropriate team members
Maintain trackers, documentation, and project records (SharePoint, Excel, etc.)
Support study setup activities, including documentation and onboarding tracking
Coordinate meetings, calendars, and prepare agendas and notes
Assist with vendor communication, documentation, and tracking
Maintain accurate records for projects, vendors, and study activities
Support reporting, presentations, and routine status updates
Assist with financial tracking, invoices, and budget documentation
Ensure documentation complies with SOPs and internal processes
Skills & Qualifications
Basic proficiency in MS Office (Excel, Word, Outlook, PowerPoint)
Strong organizational skills and attention to detail
Good communication and teamwork abilities
Ability to manage multiple tasks and follow structured processes
Willingness to learn and grow
Experience & Education
0–2 years of administrative or coordination experience
Healthcare or clinical research exposure is a plus
Bachelor’s degree preferred
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