IT Asset Management Analyst
India, Remote Additional Locations: Chandigarh, Punjab, India; Hyderabad, Telangana, India; Mumbai, Maharashtra, India; SAS Nagar (Mohali), Punjab, India Job ID R0000027311 Category ITAbout this Role
Key Accountabilities
- Develop and implement effective IT asset management strategies, policies, and procedures to ensure accurate tracking, inventory management, and optimization of IT assets.
- Conduct regular IT asset audits and assessments to identify potential risks, compliance issues, and areas for improvement.
- Maintain a comprehensive inventory of all hardware, software, licenses, and associated documentation, ensuring accurate and up-to-date asset data.
- Collaborate with various stakeholders, including IT teams, procurement, finance, and vendors, to manage the acquisition, deployment, and retirement of IT assets.
- Monitor and track software licenses, maintenance agreements, and service contracts to ensure compliance with licensing terms and optimize software usage.
- Provide recommendations on IT asset procurement, disposal, and contract renewals based on analysis and evaluations of product usage and vendors' offerings.
- Identify opportunities for cost optimization and process improvements within the IT asset lifecycle, such as standardization, license consolidation, and elimination of redundant assets.
- Assist in developing and maintaining vendor relationships, negotiating contracts, and ensuring adherence to contractual agreements and service level agreements.
- Keep abreast of industry best practices and emerging trends in IT asset management to provide recommendations that enhance the organization's overall IT strategy.
Skills
- Strong knowledge of IT asset management concepts, methodologies, and industry standards.
- Open minded and ready to learn and absorb new things.
- Excellent problem-solving skills
- Customer focused approach to work; excellent customer service skills
- Experience in working with Incident / Service Requests.
- Basic experience in desktop support and operations, including PC and User support.
- Basic experience in troubleshooting PC OS, Software, and PC accessories
- Ability to handle multiple tasks concurrently.
- Basic Knowledge of ITIL processes.
- Strong verbal and written communication skills required. Ability to effectively communicate with all levels of personnel.
- Must work well in a team environment.
- Proficient in using IT asset management tools and software.
- Excellent analytical and problem-solving skills, with the ability to analyze asset data, identify patterns, and recommend optimizations.
- Solid understanding of IT procurement processes and contract management.
- Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
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