Senior Disaster Recovery Engineer
Hyderabad, India Job ID R0000024511 Category ITAbout this Role
Key Accountabilities:
Disaster Recovery Readiness
- Possess familiarity with system analysis and project management methodology and/or possession of a strong background in IT Technologies such as Server Hardware, Storage, Networking to drive the success of the Disaster Recovery Program.
- Maintain critical business process priority to DR plan readiness to establish resources required for the successful resumption of business operations in the event of a disaster.
- Lead successful outcomes in a matrix environment and promote the importance of teamwork.
- Manage the Disaster Recovery program using the Business Continuity Software Suite and ensure all data is current in the system.
- Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies to ensure Parexel is always ready for a disaster and Application Testing.
- Manage change control process to keep all plans updated for changes in recovery team members, facilities, services, systems, and testing dates.
- Performs regular reviews and updates to all program activities to identify areas of opportunity for improvement and enhanced operational resiliency.
- Provide ongoing feedback for risk management, mitigation, and prevention.
- Partner with leadership, subject matter experts, and management to develop detailed and comprehensive disaster recovery plans for each required application.
- Partner with leadership, subject matter experts, and management to develop detailed and comprehensive disaster recovery plans for each required application.
DR Plan Test and Incident Execution
- Assist in managing recovery during a crisis event as needed and assist with incident response.
- Partner with the Incident Management team and assist in facilitating business recovery, as required.
- Provide expertise and support to management and business functional areas, as required, when a business disruption occurs.
- Schedule and lead DR exercises.
- Lead sessions to create Day of Event Runbooks.
- Complete required Documentation pre/post DR Exercises.
- Conduct Lessons learned to ensure continual improvement and prevent repeat issues from recurring.
- On and Off-shift support for DR activities.
Audit Support
- Provide required documentation in a timely manner in support of sponsor audits.
- Use excellent interpersonal, verbal, and written communication skills to showcase the Parexel Disaster Recovery Program and field auditor questions.
Site Operations Management
- Coordinate work at co-location facilities to occur on time with the needed teams for successful first-time execution.
- Submit tickets for co-location access.
- Maintain data center and rack layouts to always be current.
- Manage planned power outages at remote sites and triage unplanned power outages to ensure minimal site downtime.
- Manage UPS health at remote sites to prevent site disruption.
Experience:
- 8 to 10 years of experience is required. Required to participate in an on-call rotation.
Education:
- Bachelor’s degree in computer science, Engineering or equivalent.
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