Senior Analyst, IT Operations
Primary Location: India, Remote Additional Locations: India, Chandigarh, Remote; India, Hyderabad, Remote; India, Mohali, Remote; India, Mumbai, Remote Job ID R0000033112 Category ITAbout this Role
Partnership Project Data Coordinator
Job Purpose:
A Partnership Project Data Coordinator (PPDC) is responsible for administration and maintenance of training role assignments in the Parexel or Client Learning Management System (LMS). The PPDC is also responsible for managing and controlling access to client accounts and other client systems as applicable
Accountability:
Learning Management Systems (LMS): • Manage access and training curriculum assignment to Parexel LMS
• Create client accounts and administrate access to Client LMS and other Client systems as required.
• Complete regular quality checks to verify training curricula, accounts, and system access assignments
Compliance & Reporting: • Collaborate with Partnership Training team to maintain metrics and run reports for compliance/KXIs
• Provide support for quality issues/CAPAs, audits, and inspections for assigned partnership
Process Improvements: • Maintain sound familiarity with Parexel systems and related processes and remain informed about developments in relevant regulations and guidelines that may impact partnership training.
Administration: • Responsible for administration tasks to support the partnership teams and partnership training curriculum assignments.
Skills:
• Good interpersonal, verbal, and written communication skills
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Ability to work effectively in a matrix environment and to demonstrate and foster teamwork within the group as well as across the organization
• Good computer skills, including proficiency in multiple systems (e.g., LMS, MS Office products)
Knowledge and Experience:
• Relevant experience in an administrative or similar role required
• Prior experience within a CRO or pharmaceutical environment desirable
Education:
• English fluency required (written and verbal)
• Bachelor’s degree or equivalent background preferred.
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